# About LineBlink

LineBlink is virtual queue and waitlist management software for service businesses. It supports QR code and link-based check-in, SMS notifications, same-day time-slot bookings, historical wait estimates, and live staff dashboards.

## Who uses LineBlink

LineBlink serves restaurants, retailers, dental offices, auto services, pet groomers, salons, and other service businesses managing walk-ins or same-day demand.

## Current capabilities

- Public customer check-in through QR codes and shareable links
- SMS opt-in, status notifications, and customizable message templates
- Estimated wait ranges based on service history, queue position, and available capacity
- Walk-in queues and same-day time-slot bookings
- Live queue status, manual line ordering, and queue risk signals
- Queue analytics with 7, 30, and 90-day trends
- Employee work accounts, role-based access control, two-factor authentication, and audit logs

## Frequently asked questions

### What is LineBlink?

LineBlink is virtual queue and waitlist management software for service businesses. It combines public check-in, live queue controls, estimated waits, SMS notifications, same-day bookings, and operating analytics.

### How do customers join a queue?

Businesses share a public link or QR code. Customers open it in a web browser, choose an available queue or time slot, enter required details, and can opt in to SMS updates.

### What if I need to cancel?

Subscriptions can be managed from the billing dashboard. Current plan prices and included usage are listed on the plans page.

### Is there a mobile app?

LineBlink uses a mobile web experience. Customers can check in and follow queue status from an iOS or Android browser without installing a native app.

### How are wait times estimated?

LineBlink calculates estimated ranges from recent service durations, queue position, party size, scheduled bookings, and available service capacity. Businesses can also configure fallback service durations.

## Canonical page

[About LineBlink](https://lineblink.com/about)